Terms Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Best’s Wines Pty Ltd relationship with you in the context of this website.

The term “Best’s Wines Pty Ltd” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Australia.


Wine-Specific Conditions

By placing an order through this website you agree to the following trade terms and conditions:

You must be 18 years of age or older, to order or receive alcoholic beverages from Best’s Wines Pty Ltd. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 18 years of age or older who is not intoxicated). Wines purchased from Best’s Wines Pty Ltd are not for resale, and are for personal consumption only.

Any orders placed using our website at bestswines.com is a direct purchase from the winery by you the customer.

All wines are sold subject to availability, any vintage or price changes will be notified prior to processing and dispatch. No minimum purchase is required, although we prefer orders to be placed in multiples of 3, 6, or 12 bottles for packaging purposes and to reduce potential for damage. You can only create your own “mixed case” by selecting any wines that we currently offer for sale by the bottle.

Orders are by credit card only. We accept Visa, MasterCard, and American Express.

Orders are normally dispatched within three working days from receipt of order using either Australia Post or the most cost effective carrier depending upon your location.

Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states and territories within Australia. If Best’s Wines Pty Ltd is unable to ship directly to your location, we can arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Best’s Wines Pty Ltd.

Please give clear instructions regarding address, location and what to do if nobody is at home when the carrier calls.

Best’s reserves the right not to dispatch wines in exceptionally hot weather or prior to long weekends.

It is illegal to sell wine to anyone under the age of 18. By placing an order with Best’s you confirm that you are at least 18 years of age. Remember, it is an offence to obtain liquor on behalf of a person under the age of 18 years; this includes purchasing the wines as a gift. If in doubt our couriers may request some form of ID with proof of age at the time of delivery.

By listing your email address on your order, you consent to being added to our Thomson Times eNewsletter database.

If you have any delivery problems, please contact us at info@bestswines.com or telephone us on 03 5356 2250

If you are at all dissatisfied with the quality of our wine or our performance in any way, please contact us at info@bestswines.com or telephone us on 03 5356 2250

Our terms and conditions may change from time to time.

Best’s Wines Zoom Masterclasses – Terms and Conditions

Best’s Wines offers Zoom Masterclasses to both the general public or private and corporate groups.

Best’s Wines Zoom Masterclasses operated by Best’s for Best’s Customers:

Book your zoom Masterclass on our Best’s Wines EVENTS page. Our zoom Masterclasses are designed for those of you who are unable to visit us in person and are limited to 20 tickets only. The ticket price includes a trio of three wines (750ml bottles) so we suggest inviting some family and/or friends around to share in the experience!

Ticket holders will receive an order confirmation email to the email address used to purchase the ticket. Best’s Wines will contact the ticket holder via email or telephone for a delivery address and relevant instructions, such as leave at front door, in case you miss the courier or post person. The email address you provide in purchasing your zoom Masterclass ticket will be used as a tracking contact for your wine consignment. Each Masterclass pack is priced according to the value of wine featured in the masterclass event.

What you receive when you purchase a zoom Masterclass ticket for a Masterclass experience with Best’s Wines and Hamish Thomson.

  • A trio box containing 3 x 750ml bottles of featured wines including tasting notes about each wine and a summary of the vintage.
  • Free Freight

The Zoom Link
We will send you a Zoom link a day or two prior to the scheduled Zoom Masterclass, to the email address you have provided.

Private and Corporate Zoom Masterclasses

For organisations looking to host a staff or client event, or groups of mates who live on opposite sides of the country (or the world), our virtual tasting masterclasses can provide a unique online experience for your group.

Are you planning a corporate event? Masterclasses can be organised for your event and Best’s Wines can host the event via Zoom, or you can choose to host via your preferred online meet facility, it’s our place or yours!

Corporate tastings can be structured as per the above with 750ml bottles included in the price and shipped accordingly. However, should your organisation or group prefer, wines can be decanted into smaller tasting bottles (60ml). For this service a minimum 5 wines must be selected, with a minimum group size of 15 participants. These will be priced depending on the wines chosen and the number of bottles required per group. Base rates apply for 60ml tasting bottles (shipped Australia wide, international shipping surcharges apply). This fee does not include the wine. From 15-42 participants = $50 incl. GST per pack OR for 43-230 participants = $35 incl. GST per pack

Corporate or group tastings will require a ‘host’ to run the Zoom. They can be from your organisation or group or Best’s Wines can provide a host. Delivery addresses, instructions, email and phone number must be supplied for each participant for shipping/tracking purposes.

2023 Spring Competition

Term’s and Conditions

Thomson Times Subscriber Competition | Wine Club Member Competition

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